This Privacy Policy explains how Betty Technology UK ltd. ("we", "us", "our", "GoldenOlives") collects, uses, shares, and protects your personal information when you visit our website or create an account to play our free-to-play games.
GoldenOlives is a free entertainment site. We do not offer real-money gambling, we do not process payments, and we do not ask for any identity documents. Even so, we want to be clear about the information we use and how we keep it safe.
We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you do not agree with this policy, you should not create an account or use our services.
This Privacy Policy applies to Betty Technology UK ltd., the company responsible for operating GoldenOlives.
As the Data Controller, we decide how and why your personal information is used.
You can contact us at:
Email: support@goldenolives.co.uk
Address: Warnford Court, 29 Throgmorton Street, London, Greater London, England, EC2N 2AT
This policy explains, in plain language, the information we collect about you when you use GoldenOlives, how we use that information, and the limited situations where we may share it. It also tells you how long we keep your details, what rights you have under UK data-protection law, and how you can contact us if you ever have questions.
It applies to everything you do on GoldenOlives, whether you're browsing our site, creating an account, or playing any of our free demo games.
When we say "personal information," we mean any information that identifies you or could identify you when combined with other information.
For GoldenOlives, this includes your email address, login details, device information, and activity on the site.
We collect information in two ways:
directly from you
automatically from your device
You share information with us when you create an account or contact our team. This includes:
your email address
your password (encrypted - we never see the plain text)
any messages you send to us
We use this information to create your account, help you log in, and respond when you reach out for support.
When you use GoldenOlives, we automatically collect some technical information from your device. This helps us keep the site secure and understand how people use it. This includes:
IP address
browser and device type
operating system
time zone and language
pages visited and actions taken
gameplay activity inside demo games
We use this information to keep the platform safe, monitor performance, and improve the experience.
We use cookies and similar tools to run the site, remember your preferences, and understand how players use GoldenOlives.
You can read more in our Cookies Policy.
Because GoldenOlives is a free-to-play site, we only use your information for a small number of reasons, all of which are necessary to run the service safely and smoothly.
We use your information to:
create and manage your account
keep the site secure
operate the demo games
understand how people use GoldenOlives
fix technical issues and improve the product
send important service messages (like password resets)
send marketing messages if you have chosen to receive them
We do not do any gambling-related profiling, financial checks, or identity verification.
We do not sell your information.
Any sharing we do is for the sole purpose of operating and improving GoldenOlives.
We work with trusted companies who help us run the site. These include providers for:
hosting and cloud infrastructure
analytics
email delivery
customer support
security and fraud-prevention tools
These partners can only use your data for the purpose we give them, and they must protect it in line with UK law.
We may share information if we are legally required to do so, or if it is necessary to protect our rights or the rights of others.
We do not share information with gambling regulators since GoldenOlives is not a gambling service.
You choose whether to receive marketing from us:
when creating your account
in your account settings
by clicking "unsubscribe" in any email
by contacting us directly
If you opt out, we will still send essential messages about your account (for example, password resets).
We never share your information with third parties for their own marketing.
GoldenOlives uses cookies to:
operate the site
keep your session active
understand how people use the site
(if you agree) improve marketing relevance
You can change your cookie settings at any time.
Full details are available in our Cookies Policy.
Because we do not operate real-money gambling, we are not bound by gambling-specific retention rules.
We keep your information only as long as needed to:
manage your account
keep the site secure
meet our legal obligations
If you close your account, we will delete or anonymise your personal information within one month, unless we need it longer for security or legal reasons.
Under UK GDPR, you have several rights regarding your personal information. These include the right to:
ask for a copy of your data
correct inaccurate information
ask us to delete your data
restrict how we use your data
object to marketing
withdraw consent
request your data in a portable format
We will respond to your request within one month.
If you feel we have not handled your data correctly, you can contact the Information Commissioner's Office (ICO) at www.ico.org.uk.
Some of our service providers process data outside the UK.
When this happens, we ensure your data remains protected through:
UK adequacy regulations
standard contractual clauses
strong security controls
We protect your information using technical and organisational measures such as:
encryption
secure data centres
access controls
monitoring tools
regular security testing
Only trained, authorised staff can access your information.
If we update this Privacy Policy, we will:
post the new version on the website
notify you if the changes are significant
You may be asked to review or accept the updated policy before continuing to use the service.